Reference

Terms That Govern Your 756bd Account

These terms set out the conditions under which your 756bd account operates — covering everything from how you fund your wallet using bKash, Nagad or Rocket, to how we handle disputes and account closures.

bKash, Nagad, Rocket payments coveredAccount eligibility rules applyJurisdiction-dependent accessDispute resolution process includedSubject to change with notice
756bd Terms That Govern Your 756bd Account
HOW WE ENFORCE FAIRLY

How 756bd Applies These Terms to Your Account

Our approach to these terms is consistent across all accounts. We apply the same rules to a Nagad wallet user in Dhaka as to any other account holder — no arbitrary exceptions and no undisclosed conditions. When terms are updated, the change log is accessible from your account settings page, and you will receive a notification before the update takes effect. This is how we keep the relationship with you clear and honest.

Account Security

Your account credentials are your responsibility under these terms. We use OTP verification on login and withdrawal requests to protect your wallet balance and transaction history.

Wallet Verification

Before processing a withdrawal to bKash, Nagad or Rocket, we verify that the registered mobile number matches the wallet number on file — a step outlined in the terms.

Data Handling

We hold your account data only for as long as required by our operating obligations. You can request a summary of what we hold by contacting support through your account dashboard.

Term Change Notice

Any material revision to these terms is communicated via your registered account before it applies. You will always have the chance to review changes before they bind you.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms raises a question about your account, wallet transaction or eligibility status, our support team is the right first stop. You can reach us through live chat on the platform, by email at the address listed in your account dashboard, or through our dedicated account help line. Responses to terms-related queries are handled by our account team, who can escalate wallet disputes involving bKash, Nagad or Rocket to our payments desk.

Team online

Live Chat

Start a chat session directly from your account dashboard to raise a terms query, wallet issue or eligibility question with our account team.

Email Support

Send a detailed message to the support address in your account settings. Include your account ID and the specific clause or transaction you are questioning.

Account Help Line

For urgent matters — including a frozen wallet or a blocked bKash or Rocket transaction — use the help line number shown in your registered account area.

Terms and Conditions — Common Questions Answered

These questions cover the things account holders ask most when reading through the terms. If your question is not here, contact our support team through live chat or the help address in your account settings.

Yes. All wallet activity — deposits and withdrawals via bKash, Nagad and Rocket — falls under these terms. The payment rules section covers verification steps and transaction limits.

Access depends entirely on your local law and eligible region. You are responsible for confirming that your use of the platform is permitted under the rules that apply where you are.

We send a notification to your registered account before any material change takes effect. The updated terms are also available in your account settings with a dated change log entry.

If our account support team cannot resolve a wallet dispute at first contact, they escalate it to our payments desk. The process and timelines for escalation are outlined in the dispute resolution section of these terms.

Yes. Submit a data request through the support email address listed in your account dashboard. Include your account ID and we will respond through the data handling process described in these terms.

You are responsible for keeping your login credentials confidential. The terms require you to notify us immediately if you suspect unauthorised access. OTP verification on withdrawals is a built-in safeguard on our side.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.